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Material

Label Recommendation

Carbon Steel/Stainless Steel Pipe 2-1/2” and Larger

  • Label Type -
    PolyPro 3000T
    Z-Ultimate 3000T
    Z-Ultimate 4000T

  • Label Size
    4” x 3”

Carbon Steel/Stainless Steel Pipe 2” and Smaller

  • Label Type -
    PolyPro 3000T
    Z-Ultimate 3000T
    Z-Ultimate 4000T

  • Label Size
    4” x 2”

Copper

  • Label Type -
    Any label listed in above sections

  • Label Size
    3” x 1.5”
    3” x 1”
    2” x 1.5”

PVC/Plastics

  • Label Type -
    PolyPro 3000T
    Z-Ultimate 3000T
    Z-Ultimate 4000T

  • Label Size
    4” x 3”
    4” x 2”

Cast Iron

  • Label Type -
    PolyPro 3000T
    Z-Ultimate 3000T
    Z-Ultimate 4000T

  • Label Size
    4” x 3”
    4” x 2”

Support Materials Strut/All Thread

  • Label Type -
    Z-Select 2000D
    Z-Select 4000D

  • Label Size
    4” x 6”
    4” x 4”

Printing Labels Troubleshooting Steps

Sometimes if you install your ZPL printer directly from Windows, it won't work. If this is your situation (the ZPL won't print), consider the following steps:

  1. Start and Stop your Print Spooler under Task Manager > Services.

    image-20240521-142317.pngImage Modified

  2. Right click (or long-press on tablet) and stop, then start this service.

  3. Install the ZPL Setup Utility. https://www.zebra.com/us/en/support-downloads/printer-software/printer-setup-utilities.html

image-20241022-140542.pngImage Added

  1. Install your ZPL printer drives from the Zebra Setup Utility.

  2. In Windows under Printers (see image below):

    1. Uninstall your ZPL printer.

    2. Then, using the Zebra Setup Utility, reinstall your printer.

    3. Set your ZPL printer as the default printer.

Image Modified

image-20240521-142018.pngImage Modified

d. In Windows 11:

"Let Windows manage my default printer" is ON.
Turn off (or toggle off) the setting "Let Windows manage my default printer".

  1. In Windows, under Printers, uninstall all unwanted printers from computer (many times, printing issues involve conflicting printer and print drivers).

If Your Printer won’t Print from Stratus

If you can print a test label from the Zebra Setup Utility, but not from Stratus

  1. Check Windows User Rights:  You do not need to run the Stratus Printer app as an administrator, but IT department must not lock down the user profile's write rights to the %appdata% part of the hard drive. 

  2. Check Firewalls: The Workstation app uses SignalR over port 443, therefore your IT department has to allow websockets via your firewall.

  3. If you cannot print with a certain user, troubleshoot by trying to print with a user that has elevated rights on the machine and in Stratus.

  4. Try to print a label from a computer NOT connected to your network. If you don’t know how to do this, the GTP SD team can impersonate a user in your company and print to one of their ZPL printers. If they are able to print to a ZPL from Stratus via a user from your company, then there is likely a Windows policy on your computer that prevents the app (via that user) from printing.