RazorGage has TWO kinds of RazorGage. If you get an RG3, you can communicate with Stratus through an experimental version of the WorkstationApp. If you have the older RazorGage, you will need to see the page on RGST: https://gtpservices.atlassian.net/wiki/x/VoIFaQ

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RG3 must be installed on the same PC as you install the Workstation APP.

You should see this icon (don’t click it yet!)

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If you don’t have RG3 installed, please contact RazorGage to obtain an installer.

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The RazorGage RG3 exposes a form of communication through COM ports which allows the Stratus Workstation App to communicate to RG3. For this reason, you should purchases a split serial cable and a null modem as follows:

You can buy this cabling from RazorGage, or get the null modem and similar split DB9 from these sources:

https://www.neweggbusiness.com/product/product.aspx?item=9siv15664u2466&bri=9siv0gs6619335

https://www.amazon.com/CableMax-Serial-5ft-Cable-Adapter-Windows/dp/B01N0HBQUG

(these links last accessed 1/4/2024)

Connect the null modem as follows:

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Assign a Port to RazorGage/RG3

To assign a port to RG3one of the two ports created above to RG3. There are two ways, one through RG3, and if that fails, we need to notepad and edit a setting file. Instructions for both methods follow.

Open RG3, click on Settings, enter the password (5239 in the default case), then go to the Remote Control tab, where you will be able to pick the COM4. Again, this is COM4 in our case, because COM4 is one of the ports added when we added our new cable – see above steps:

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If that does Not Work: Manual Method of Setting COM port for RG3

If that won’t the above steps did not work, then you can open Windows File explorer and go to:

C:\RG3\Parameters

Now From there, right-click on “MachineParameters.json” and edit with Notepad.

WARNING: Editing a JSON file must be done with great care.

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In this file, change the RG3 COM port:

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