Problem
“There was a problem loading the data setup file” error. Sometimes you will see the text in the error mention “Access to the path . . . is denied”.
Solution #1 - Delete and regenerate the setup files
This will involve deleting a few of our setup files so that they can be generated using your Windows user security permissions.
Make sure that you do not currently have the WireWorks Setup open in Revit
Navigate to: C:\ProgramData\GTP Services\Revit Electrical in the Windows File Browser
Delete the following files:
Default.setup
DefaultSpacingMatrix.spacing
GtpxRevitElectrical.local
Go back into Revit
Open the WireWorks Setup
If you do not get an error, then click the OK button to close the WireWorks Setup and you’re good to go
If you do get an error, click OK to get through it/them, then click the OK button to close the WireWorks Setup
If you got an error in Step 5, please move on to Solution #2
Solution #2 - Local admin rights on the folder
This will involve validating the folder security permissions for the WireWorks setup files.
Make sure that you do not currently have the WireWorks Setup open in Revit
Navigate to: C:\ProgramData (%programdata%) in the Windows File Browser
Right-click on the GTP Services folder and click Permissions
Verify that your group/user has permissions to Read, Write, and Modify
This generally has to be done with some help from your IT department
Go through the steps in Solution #1 to recreate your setup files with your new permissions